Contact Carefirst Bluecross Blueshield Customer Service
Carefirst Bluecross Blueshield Phone Numbers and Emails
Toll-Free Number:
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(855) 444-3122Members who bought ACA Plans directly from CareFirst (off exchange)
Customer Service:
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(800) 722-2235Medigap Members
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(855) 444-3121Members who bought ACA Plans through State Websites (on exchange)
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(800) 722-2467Members with Grandfathered/Non-ACA Plans
Carefirst Bluecross Blueshield Email:
Carefirst Bluecross Blueshield Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Carefirst Bluecross Blueshield is 8554443122. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Carefirst Bluecross Blueshield mainly because of product/ service, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Carefirst Bluecross Blueshield is 8554443122. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Carefirst Bluecross Blueshield mainly because of product/ service, account, payments and charges.
24% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Carefirst Bluecross Blueshield is carefirstsocial@carefirst.com.
How to Contact Carefirst Bluecross Blueshield Customer Service?
Most Popular Number:
| Total calls: 46 | Issue resolved: 1 | Last call: Jun 13, 2025 |
Contact Information
Carefirst Bluecross Blueshield Website:
Carefirst Bluecross Blueshield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
840 First St NE,
Washington, DC 20065
10453 Mill Run Circle,
Owings Mills, Maryland 21117
Summary of Carefirst Bluecross Blueshield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Carefirst Bluecross Blueshield?
Payments and Charges Question:
- “Billing”
- “Payment”
- “Pay bill”
Request for Information Question:
- “Help with account info”
- “Coverage status”
- “To find out when the claim check they sent to clients expires.”
Product/ Service Question:
- “My insurance”
- “Access”
- “Inquire about individual insurance plans”
Cards Question:
- “Need new cards”
- “Never recieved cards in mail”
- “New card”
Account Question:
- “Log information”
- “Need member ID”
- “Account problems”
Return/ Replace Question:
- “Thinking about changing insurance”
Activation/ Cancellation Question:
- “Activate my card”
Other Question:
- “Coverage dated”
- “Wigefelirioue”
- “Open season 2024”
About
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CareFirst BlueCross BlueShield is a large not-for-profit health care insurer. The company was founded by Washington hospital association in 1934. Its headquarters is based in Maryland, District of Columbia, USA. CareFirst BlueCross BlueShield is a subsidiary of Blue Cross and Blue Shield Company which is a big insurance provider with over 100 million customers across the United States. The company offers the following insurance plans: dental, medigap, individual, and family. It launched the Patient-Centered Medical Home program. CareFirst BlueCross BlueShield operates in Northern Virginia and the District of Columbia. Available payment options are Visa, MasterCard, Discover, American Express, and Check. It also accepts Cash.
Carefirst Bluecross Blueshield is ranked 393 out of 2299 in Insurance category
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